Support
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Quick tips
Data Roaming
Can't set up mobile data?
Insert the Lingmo Travel SIM into your phone and dial *172# You will receive an SMS - click on the link in the message to install the data profile.
Alternatively, go to your device’s Settings and create an Access Point Name with globaldata entered into the Name and APN fields.
Download our SIM Quick Start Guide for more information.
Calls
Can't make phone calls?
Use the full international number format starting with + Example: To call or SMS the Australian number 0401 555 555, dial +61 401 555 555
If you still experience issues, try the format *61 401 555 555#
Your phone will hang up and then call you back. Answer the call back and you will be connected.
Network Connection
Can't connect to a network?
Your SIM will auto connect to a supported network. If you experience issues, go into your device’s
Settings and manually select a network to connect.
On Apple devices, please go to Settings > Service Provider. You must switch Automatic off to manually select a network.
Settings on Android devices vary, however it is often located under Settings > Mobile Networks > Network Operators