Support

Download one of our helpful guides

How to use Lingmo
Travel SIM

Wondering how to set up your SIM? Wondering how to make calls, send texts, and use data? Download our guick start guide here.

Country international
dialing codes

You must use the international dialing format when making calls, starting with + and followed by country dial codes. Get the list here. 

Set up mobile data
on your iOS device

Have an Apple iPhone or tablet? Download the setup file to your device and enable Data Roaming in Settings to use your data overseas.

SIM Guides

 SIM Quick Start Guide

 Critical Information Summary

 List of Country Dial Codes

 Appointment of Authorised Representatives

 Complaint Handling Process

 Data Setup File for iPhone and iPad - click to download to your device

 Lingmo SIM Brochure

Send us a support request

Please confirm

Do you have an account with us?

Yes

Need some help?

 Live Chat Now

Chat with a support agent.

 Call our Support Team
1800 930 984
+61 2 9003 9522
 Free call from Lingmo Travel SIM
*200#
 Email Us

sim@lingmotravelsim.com

Quick tips

 Data Roaming

Can't set up mobile data?

Insert the Lingmo Travel SIM into your phone and dial *172# You will receive an SMS - click on the link in the message to install the data profile.

Alternatively, go to your device’s Settings and create an Access Point Name with globaldata entered into the Name and APN fields.

Download our SIM Quick Start Guide for more information.

 Calls

Can't make phone calls?

Use the full international number format starting with + Example: To call or SMS the Australian number 0401 555 555, dial +61 401 555 555

If you still experience issues, try the format *61 401 555 555#

Your phone will hang up and then call you back. Answer the call back and you will be connected.

 Network Connection

Can't connect to a network?

Your SIM will auto connect to a supported network. If you experience issues, go into your device’s Settings and manually select a network to connect.

On Apple devices, please go to Settings > Service Provider. You must switch Automatic off to manually select a network.

Settings on Android devices vary, however it is often located under Settings > Mobile Networks > Network Operators

You must enable Data Roaming in your device's Settings to use data overseas

Make a test call on your Lingmo Travel SIM by dialing *222# before you depart

Visit our Rates page to check supported networks at your travel destinations